|  We need your bike! Call Sales to schedule your appointment to get your quote.
The El Cajon H-D Family Promise:
Enthusiastic and Friendly Long-term Relationships.
Beautiful Facility and Premium Shopping Experience.
Service Loaners for You. Ask a sales person for details.
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| Below you will find what some of our customers say about our dealership.
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"Thanks for the great service and care I have received this past year for El Cajon Harley. It seems that through you leadership, ECHD just gets better and better. The only stand out at ECHD is ECHD itself. the staff shines!
I have had great rides with my Ultra Classic. that is what I bought the bike for. But great rides do not come just with the bikes. It also needs those people behind the bike to make and keep the rides great. The service department has been great. Anytime I have had a problem, they were always there. Whether it wassomething that can be solved over the phone, or I needed to bring the bike into the shop, Matt and his department has always been there to help.
The ladies in apparel have been the best when it comes to servcie. I wish I could pick out one that shines over the rest, but they all are great. Tina always has the knack for great conversation and making the customer feel good and important.
Sales have always been there after the sell. they are always asking if there is anything they can do to make the experience better. the experience I have hadwith the bike and my dealings with them has been the best. There is always a happy face to meet customers as they come into the store!
Pars department has been extremely helpful and looks out for the customer and the bike. They have not failed me in any way. they always make suggestions, but never sacrifice the service and care that one expects for Harley-Davidson dealer. they have always answered questions I have had in the past and am sure they will do so in the future. I trust their judgment to the max as I do the other deparments.
I appreciate the great care Paul has taken with my bike. the one thing I am grateful for is the fact that he probably knows my better than I do. With that knowledge, I know I can always depend on him and the rest of the staff to insure my satisfaction with the rides and service.
I only wish that I could put into words the satisfaction and appreciation I have with the whole dealership. But that would take too long and would be a book in itself. Please express my gratitude to all and especially those who made ECHD happen!
Thanks very much!"
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By: Anonymous Spring Valley, CA
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"There are no real standouts at El Cajon Harley. That is because they are all great in what they do. Eric is always out and about on the floor talking with Harley owners or potential owners. The service department is the best I have ever dealt with whether it has been with cages in the past or other bike dealers. The entire dealership is there for the rider and the bike. Even the owner has been on the floor shaking hands with customers and talking with them. Thanks for the great experience with the bike and the service afterward the sell. You guys are the greatest!"
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By: DONALD SPRING VALLEY, CA
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"The guys at El Cajon Harley are great. no pressure sales and Rob helped me select the perfect bike that I felt was right for me and get financing. Jeff the sales manager took great care of us as well as the staff in parts and apparel."
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By: Billy Santee, CA
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"Purchased a new bike from El Cajon recently. It is my 3rd Harley and first purchase from El Cajon. Staff is all very friendly and helpful. I live a couple hours north of Dealership, but would definately make the ride when another bike is purchased. Would surley recomend to anyone. "
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By: Dean Moreno Valley, CA
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"A huge thanks to the folks at ElCajon HD.
Found myself stranded on the road with a flat tire over 200 miles from home. Manaaged to worry the bike to the dealership and prepared myself to be hosed.
Turns out a valve stem went bad. I got out of the service dept for $50. FIFTY DOLLARS!
You guys rock. HONEST service dept, employees on the floor and behind the counter were a blast.
Thanks so much folks. We will definately be back and support El Cajon HD"
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By: Colin Apple Valley, CA
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"Everyone at El Cajon Halery Davidson is friendly and courteous. I made my 1st Harley purchase at El Cajon Harley Davidson and I will be back for sure. Thanks Jeff, Rob & Jill."
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By: Ron Imperial, CA
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"All around an excellent experience. I was completely underwater with my old bike (a ducati) and was ready to give up riding all together. In a last ditch attempt I went to Harley of El Cajon and was greeted with a friendly attitude as soon as I stepped through the door. Jeff (sales Manager) went over all the options that were available for me and we eventually decided on a trade in route that put me on a new Sportster 48. The staff is very knowledgeable but they don't treat you as a lay person rather a new member of their family. I would recommend El Cajon Harley to all my friends and anyone that isn't sure about their riding future, their knowledge and friendly atmosphere will change your life. Also they are EXTREMELY MILITARY FRIENDLY which you would think most shop are but this was the first time when buying a big ticket item where I felt revered. Thank you El Cajon Harley Davidson and i look forward to my continued patronage. "
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By: Jan La Mesa, CA
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"I bought my first HD in 1972 from what then was Chuck Hollenda Harley-Davidson. Since then my wife and I have purchased 8 more Harleys. Never in alll those years have I been dissapointed by any facet of the dealership; sales, service. Staff is knowledgeable, honest and whats to make the prospective buyer and the owner or traveler happy. Great GM, Eric Diaz, grandson of Chuck Hollenda, Cliff, Bryon, Derek in Parts, the guys that spin the wrenches and the women behind the counter have nothing but the cusomers best interest.
Just last night I wanted to reach one of the parts men on some personal issue, Janet of Motorclothes was still in the store AN HOUR AND A HALF after closing time and took the call, logged in got his cell number and fixed me up.
THATS A GREAT DEALERSHIP"
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By: Jim Alpine, CA
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"I have been riding harleys for over 35 years, 18 in ca. and bought my first new bike a 2011 Roadking w/103 motor well worth the $ from ECHD. That says something about this dealership and the people who work there. I have been to all 3 local dealers and found ECHD to be the best by far. Thanks, to rob for keeping me in mind when this bike came in. And thanks to Eric,Jeff,Jill you guys are all pros."
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By: Jimmy Santee, CA
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"I've been coming to El Cajon Harley since 1997 when I purchased my first Harley. 14 years and 5 Harleys later, I wouldn't think about going anywhere else. I just had my 'glide in for service and had some accessories installed. From Cliff and Bryan in parts to Paul, Matt and Tyler in service the entire process is remarkably stress free. Bryan made sure all the parts were for the correct application and Paul went beyond to make sure the install was perfect for my size. Eric sold me the first one in '97 as a sales rep. for Chuck Holenda's Harley. If I am fortunate to stick around for awhile I will always deal with the entire crew at El Cajon. Can't say just how much these guys and gals make my visits great."
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By: Harlan El Cajon, CA
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"I bought my first Harley at ECHD in 2007 and enjoyed the experience so much that I've recommended the store many times. I was cruising past ECHD two weeks ago and decided to stop off for some bladder relief....and there on the floor was a 2010 Road King that winked at me as I passed by! They gave me a good trade-in on the Streetbob and the following day I drove away on Miss Scarlett. As always, Jeff and Jill are easy to work with and always greet me by first name when I enter the store. Cliff is amazing in Parts! Thanks again for the experience!!"
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By: Jim Ramona, CA
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"My husband was introduced to ECHD last year by a friend (Victor) and bought an 03 Ulltra Classic. On 4/23/2011 we were back to purchase a 2011 Heritage Softail Classic. Rob set us up with a great deal on one, Jeff Perkins the sales manager was great taking care of us and finishing the deal. Like to thank everyone at ECHD staff-Rob, Jeff, Jill, Brian Cliff, Eric and the service guys in getting my bike ready to ride, you guys are the BEST!!!!!!!"
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By: Virginia (Gennie) El Centro, CA
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"I've owned 6 Harleys, have 4 now, and have always taken them to custom shops for servicing, because we all know how expensive the dealers are. Unfortunately, the other shops seem to jerk people around lately. I brought my Road King to El Cajon Harley because it wouldn't start, and I wanted it fixed right. Matt, the service manager, and Paul, one of the techs there, got right on it, even though it was 4:30 in the afternoon. A half hour later, Matt called me, and my bike was done. Just a simple relay. They were so professional, they could have told me that there was a lot wrong with the bike, but they were honest. And I think I paid less than I would have at the custom shops. It's nice to see a service department with integrity. El Cajon Harley has a customer for life. Thanks guys."
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By: d el cajon, CA
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"I was introduced to El Cajon Harley Davidson by Jerry Waldron. Eric and Rob treated me like a personal friend.
The service & the friendliness of the staff was 5 Star! Best experience I've ever had at a Dealership, bar none!
Thank you!
Evan S Pinther"
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By: Evan Lake Wales, FL
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"I had my fixed for the first time at El Cajon Harley - Dvaidson and I must say it was the best experience have ever had. All of employees were extremely polite and and their Technician Richard Pagan
did an excellent job with the repairs he made on my bike .Richard payed very close attention to detail and made the extra effort to fix my bike right the first time , "And we all know how rare that is these days".
Thank you El Cajon Harley-Davidson for hiring such nice people and making my experince so enjoyable .
Sincerely , Ken "
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By: Ken sandiego , CO
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"my visit to California (my first) I was introduced to the staff at El Cajon Harley by a good friend of mine,,Bob Thorp,, All of you made my visit the most enjoyable of any dealer I have had yet and hope to viset again.Thank you most sincerly, :)"
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By: Anonymous waterford, MI
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"Wouldn't want to go anywhere else for our needs (and wants!). We appreciate the hopitality and expertise."
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By: Michael El Cajon, CA
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"To Jeff Perkins and El Cajon Family, Thank you all for the smooth and Outstanding attention you gave me and my loved ones as I purchased my 1st HD back in August 2010. I am very happy with my new Ultra Glide Limited and this Dream has been the best with all the people at El Cajon that contributed. I will HIGHLY Recommend your dealership to my friends and proudly stop in when im in town. You GUYS should be Proud and I thank you Greatly. Job Well Done...."
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By: Samuel Buckeye, AZ
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"Where do I start......my name is RAUL and i want to share my experience i had in your store today. i would like to start off by mentioning a few names of your employees that i had a "pleasure" dealing with today. Matt....Grace....and Paul in your service department are "exceptional" who went out and beyond to make a customer happy. It is employees like these that make a difference as to why I and other customers go to your store. Then there was Kim in motor clothes that also did a great job in making my spending "joyful".I've been to many dealership and met a few good employees and I must say these persons mention are surely on the "top".........thanks for making my day. Look forward to doing business with you guys and spending my money there at your store............"
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By: RAUL SAN Diego , CA
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"this is the 1st bike i have boughten from this dealership however the 5th bike that i have picked up 4 from friends. they are the friendliest and easiest dealership to work with. it was well worth the 200 mile drive. i will do it again if another friend needs a bike and would highly recommend this dealership to any-one. "
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By: Anonymous california city, CA
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"Bought '03 Ultra Electric Glide Classic on 4/24/10. Rob in sales was very professional on all aspects from showing off the details of the bike to tips and pointers. Jill in finance was awsome, getting me a great deal on the ride. Overall, the staff at El Cajon Harley-Davidson was friendly and very helpful. Made our sales experience very enjoyful and pleasant. Wiill certainly recommend to our friends. "
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By: Tony El Centro, CA
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"Hello everyone-- on my third new HD from the guys in El Cajon; that alone should tell you something. Customers don't "come back," if they get treated poorly. But - for me this looks like the third time is really the "charm." Still running an '02 FXDX carbed TC 88, which is one of the best handling Harleys of all time, and will not be deleted from the household. I kept an '08 Crossbones for a couple of years, and while a fabulous bike- it was not a perfect fit for me, since I am more a Dyna guy than a Softail guy; heck- the world's big enough for all of us! So I let the 'Bones go back to the dealership in January, 2010 and took home what is truly the bike of my dreams-- the flame-graphic FXDWG Dyna Wide Glide. Now here is the perfect fit for my 5' 11" frame. Apes and springers look great, but the 'Bones was never quite right for me, while the Wide G. is exactly correct.
Everybody at the Shop deserves accolades-- Eric, Jeff, Rob, Grace, Matt, the service guys, Cliff and Byron- and the other always reliable unsung heroes of Parts...need a tricky-to-find older part? These gents can track it down, at a reasonable price. ECHD has always been a reliable, friendly workmanlike business that you can count on-- either as a new buyer just starting in motorcycling, or a seasoned citizen like me (20+ bikes over 40 years of riding.) They will make you a good fair deal, and you will ride off happily off into the El Cajon sunset! Thanks again...John in El Cajon"
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By: John El Cajon, CA
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"If you want to buy a new harley.El Cajon Harley is the place.Thanks to jeff,jill,rob.Your the best.Thank you for all your time.The crew at El Cajon Harley will help you get the bike of your dreams.Ride safe."
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By: David El Cajon, CA
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"!00 % satisfied with service,parts,and management."
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By: James Santee, CA
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"Hola quiero decir que en el 2009 compre una fatbob, con la cual tube muchos problemas y muchas veces acudi al dealer donde la compre, lo cual me dejo muy malas experiencias tanto en mala atencion como mal servicio, hasta el haberme arrepentido de comprar una HD, varios de mis amigos decian que deberia haber comprado una moto japonesa, en fin despues de muchas malas experiencias en tan corto tiempo(1 ano y medio) la ultima ves que lleve la moto a servicio , no quede satisfecho, y me sentia inseguro algunas veces pense que podria ser psicologico por todos los problemas que pase con el dealer, platique con un amigoy me recomendo llevar la moto a El Cajon HD, lo cual hicimos 2 o 3 dias despues de mi ultimo servicio, en el cual me dijeron y me dieron un paper de que habian checado bien mi moto, en fin, cuando llegue a El Cajon HD, mi primera sorpresa por sierto positiva es que un mecanico se preocupo por mi moto y la checo,en ese mismo momento sin una cita , el me dedico unj tiempo eso me dio confianza, y saben que paso, que mi moto no estaba en buenas condiciones, para no hacer la historia larga ya que lo unico que quiero compartir y dejarles saber es que en El Cajon HD encontre la mejor atencion, ellos se emvolvieron imediatamente paratrabajar en mi caso, y creame que es la mejor experiencia que vivi con respecto al servicio al cliente, varias personas se envolvieron hasta dejarme satisfecho, hicieron cambiar mi forma de pensar me hicieron creer una ves mas en HD, Gracias El Cajon en especial a Erick Diaz y su equipo por todo lo que han hecho por mi, Gracias de corazon y un dia de estos nos vemos.. felicidades por su gran trabajo."
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By: mauro tijuana mexico, CA
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"mi experiencia empeso con la compra de una fatbob en otro diler ,la cual me dio varios problemas desde el principio, y no solo eso sino tambien problemas con el diler que me daba el servicio, siempre senti falta de profecionalismo, mala atencion, y por si fuera poco , mal servicio, tanto que me arrepenti de haber comprado una hd, pero gracias a un amigo conoci y fui al diller de El Cajon, y vaya sorpresa desde el principio una atencion de primera, de sus mecanicos,y conforme fui conociendo a mas personal , me di cuenta que habia llegado al lugar correcto, que diferencia, bueno para no hacer la historia larga ellos se envolvieron en mi problema , en especial Erick Dias, y ahoy estoy seguro de que asi como tube malas experiencias ,en El Cajon desde que llegue con ellos solo buenas experiencias , buen trato y sobre todo buen servicio, felicito a El Cajon Harley por todo lo que son una gran familia representando a Harley Davidso, una ves mas gracias, y desde hoy tienen un nuevo cliente.
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By: Anonymous tijuana mexico
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"One of the things I miss most about San Diego is El Cajon Harley and the annual HOPE RIDE. To Eric, Tina, Jeff, Matt, Paul (the only tech who touched my bike) and everyone else who became great friends over the years I say God Bless and thank you all for what you have done for me personally and for the HOPE RIDE. This dealership truly is different than the rest. Family, caring, community service..you are all top shelf. If you're ever in Oklahoma taking in Route 66, stop in for a cup of coffee! "
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By: Stan Edmond, OK
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"I recently had the pleasure of having my 2002 road glide repaired at El Cajon HD
I have been a customer there for some time and always enjoyed their great and friendly services.
This time I needed some major work done since one of my cam bearings was going bad.
Matt promptly came and looked at my bike and informed me that I should not be riding it like this. I left it with them.
He called me back when promised and informed me of the damage.
I OK'ed the work and the bike was done not only well but was returned CLEAN!!
Thanks Matt, Grace and Richard for your great work
I will be using you guys again.
Phil"
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By: Phil San Diego, CA
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"It's coming up Two years now since I darkened the doorways of EL Cajon Harley Davidson for the first time.I can't express the graditude and appreciation I have for the entire Staff.I've been in San Diego all my life and have never experienced such personal warmth.Not only from the sales person but from the entire staff.I was expecting Jeff in sales to hit me right between the running lights with some sales pitch but he threw me a curve and introduced me directly to Eric and before I knew it I was on a Saturday ride on a demo.I had an absolute blast.I Purchased the Crimson Rocker-C that Stan Miller auctioned off for Camp Hope. Matt and Grace in service go the extra step,their awesome. And even the ones behind the scene Steve and Paul the Techs always giving that extra touch few notice.I noticed.I have always owned a motorcycle since I was 15, from a Kawasaki to a Honda then a Yamaha and the day I walked into EL Cajon Harley Davidson and purchased that Rocker I knew right then I would never look back on any other bike than a Harley. I'm thinking Street Glide next.:) Sincerely; Paul S."
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By: Paul EL Cajon, CA
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"Awesome experience from the beginning....thanks guys....I would definitely recommend to everybody interested in buying a Harley...."
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By: Ron Calexico, CA
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"Great overal experience. Weather your ready to buy a bike today or next year not a problem. Fantastic help with informative information, on getting a New Bike. Sales did not have a issue for you test ride a bike or two to see what bike fits your riding style an what feels comfortable. Also the Parts and Service was nothing but Awesome. Service was of great help as well. You all made us feel as part of a family.Thank you for making my experience wonderfull.
Dave"
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By: David Chula Vista, CA
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"Jill found exactly what Ive searched for a year in my price range, Jeff was amazing let me mail my pink slip, did my paperwork by hand,gave me priorty over a new buyer as id traveled 150 miles.Your staff made me feel like i was harleydavidson family from the start to finish on this purchase.my new purchase will be with Cajon thanks and Ive told my family and friends and also by email and Im looking forward to doing business with you guys again in 2010 as i am enjoying every mile on my harley which i owe to your staff Rob,Jill,Jeff."
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By: clyde palmdale, CA
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"I bought my first Harley here and everyone is awesome. I bought a 2009 Nightster and love it so much. I have ridden many bikes for over 26 years and it is one of my favorites. When I decided that I wanted a new bike I researched what I wanted after being without a bike for 2 years. I decided the Nightster was my number one choice. I went to several dealers in San Diego County and let me tell you being a girl you get ignored a lot. I called the El Cajon store and spoke to Rob in sales. He was friendly and knowledgeable. The other problem I had going to other dealers was the sales guys tried to sell me something I didn’t want. I knew exactly what I wanted and he set me up for a test ride. I walked out very happy and with the bike I wanted. When I have gone back for accessories or service they have been very helpful and accommodating. I would recommend them to anyone. "
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By: Mariaelena San Diego , CA
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"If you want to be treated great come to El Cajon Harley to get the best service in town. I came in a month ago to trade my '05 cvo v-rod in & rolled out with a '09 roadking. They gave me TERRIFIC service, everybody from sales, parts, motorclothes, & service!!"
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By: Shaun El Cajon, CA
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"I have the Red Sporty in the Used Inventory since the wife and I moved back to San Diego. I walked into the dealer in the morning and saw a Blue Heritage and a Black one. I asked my brother which one he liked and he said the black. I did too. I went out the door and brought the boss back and asked her which one and she said the black. It was as easy as that. I told Rob to wrap it up and for Jill to do the paper. I have never been treated with as much repsect and kindness when I have purchased anything. They even wanted to sell my Sporty for me so I would not lose anything, I said I just want to pay it off. The staff have ent over ackwards to help us and parts has done the same. I could not honestly suggest another shop to go to. I literally stole the '09 Softtail Heritage and it is the nicest bike I have seen in a long time. Plus I am adding to it weekly. My hat is off to the entire "Crew" at El Cajon and I will be buying another one when I can find the right Cruiser."
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By: Rick & Lynda Santee, CA
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"I have wanted to ride a bike, not just any bike but a Harley Davidson ever since I can remember. It all started one day Mid-June of 09'. My partner and I walked into El Cajon Harley Davidson and was greeted initially by Rob. Rob walked us through and answered every question. NEVER once felt pressured. I fell in love with the IRON and it grabbed my soul. This bike must have been mine from the start because there were other folk interested who for one reason or another did not follow through and I was able to place a deposit on this Sweet IRON. With in 1-1/2 weeks we took Motor Cycle Safety Course, went and get a licence, walked in by 4pm and rode off on my Sweet IRON 09' by 6pm the same night, and my partner rode off on her 09' Nighster. We got a great deal.
Okay so, The experience was OUTSTANDING, the introduction to HOG was comforting and the new frienships made are treasured. El Cajon Harley... Rob, Jill, Jeff, Rob, the parts and service crew... YOU GUYS ROCK!
I am already looking forward to my next bike and my purchase will be at El Cajon Harley, no doubt. Buying a bike is so much more that signing the paperwork, it's about the customer service and experience and at at ECHD we found this!
ECHD knows how to treat people, and the Saturday morning coffee and donuts are GREAT!"
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By: Kathy El Cajon, CA
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"If you're even THINKING of buying a motorcycle, make sure you stop in at El Cajon Harley-Davidson. About 75% of the reason I bought a motorcycle was the customer service that I found at El Cajon HD. The reason I'll buy another one is because of my experience there.
I bought my first bike from them about two months ago. During the whole process everyone was very friendly and considerate, and helped me find the best deal on financing. Additionally, since it was my first bike, the Sales team (Rob, Jeff, Jill) provided me information on how to get into a MSF safety class. Throughout the whole process El Cajon HD has been interested in getting me the bike of my dreams, but making sure I'm well equipped to ride it.
To top things off, they're follow-up customer service is the best I've ever seen or heard about, in any industry. Once or twice a month I'll get a phone call from the sales team checking in to see how I'm liking riding, and to inform me of the many different activities they have on the weekends at El Cajon HD (and they're tremendous fun too!).
If I can think of one single moment that defines the El Cajon HD experience, it'd be this. I'm in the US Navy, and everytime I go into the store Rob, Jeff, Jill, Melissa, Derek... heck, the whole store, will ask me how it's going. It's really great that they're that plugged-into customer's lives. Then, they truly went above-and-beyond by sending me a plaque with a picture of my Nightster, with the VIN, and in the background was a US flag and the Navy seal. It's now sitting on my mantle at home.
Everyone knows that HD makes the best bikes out there. But not everyone knows where they can go to get one at a great price, and have a wonderful experience at the same time. Well, that place is El Cajon HD. Stop by for a visit, it'll be the most rewarding vehicle shopping you'll ever encounter."
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By: Grant Santee, CA
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"Jeff and Jill, thank you for helping to make my birthday the surprise of a lifetime. Even though I was not there for the actual purchase, I know my wife was treated wonderfully.
To any prospective buyers reading this...El Cajon is THE place to buy your Harley in San Diego."
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By: Anonymous El Cajon, CA
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"Eric, Tina, and the gang At ECHD are the best in San Diego...period! I have purchased at least 5 bikes here, and from sales, to service, to parts, I couldn't be happier. In fact, there are dealerships much closer to my house, but I would rather ride the extra 25 miles to ECHD.
Stan Miller, former news anchor, KUSI & KFMB TV
Chairman & Founder / THE HOPE RIDE"
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By: stan Cardiff, CA
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"I wanted to thank Jill for the nice phone call today to wish me happy birthday. I now live in Washington state & miss home (San Diego) a lot. It was nice to not only hear a familiar voice but to be reminded of EC Harley and the terrific folks there. I only hope that I can eventually enjoy the same quality of customer intimacy at the dealership up here that I felt at El Cajon Harley. Thanks for everything!!"
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By: Anonymous poulsbo, WA
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"I searched, I found, and I was completly satisfied with the way I was treated from the time I walked in the door. Tod seemed knowledgable and answered every question."
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By: jeffrey spring valley, CA
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"Hey Jeff just a short note to say thank you so very much for the great customer service that I received from Jill & yourself. It was very refreshing the way I was treated. Also thank you so much for the time you shared with my dad and I, explaining the system of the new bike. I know that I will see you guys soon and thank you in person. Again many thanks, Gordon."
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By: Gordon CA
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"Great shop! I purchased an 09 Ultra Classic on September 6th. Got a fair price on the new bike and exactly what I wanted for my trade in. Jeff Perkins was a pleasure to work with. "
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By: Rick Ramona, CA
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"Just got my new 09 Road Glide, stepping up from an 05 to an 09...Remarkable Difference! The performance and power of the 96 cubic inch engine is everything we have sought in a bike, even in other higher priced brands. The handling of the new touring frame feels like a sport bike compared to it's predecessor. The re-design corrects any oversights or mistakes in design from the past. Everything the factory says about the new 09 touring bikes,I'll endorse! Love my new bike!"
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By: Kim La Mesa, CA
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"Hello all at El Cajon Harley,
I passed by the dearlership today and I see that the remodel is almost complete (yeaaaaa,,, just in time for the 2009's) I am really looking forward to seeing the new El Cajon Harley Davidson dealership. Now hopfully the larger shop can stand side by side with the GREAT customer service that I have enjoyed for years. I can't wait to be able to see more inventory out on the floor. I have visited other dealerships and even though the shops are usually larger they all seem to be missing somthing???????(customer service) It's the down to earth conversations with Eric, the help from Cliff at the front counter, Matt in service trying to get you in and out as soon as he can so you can get back on the road and Tina's great smile welcoming you in (along with the rest of the great staff),,,,,,, and of course the 10% off for being an El Cajon HOG member. There have been many times I have passed up other dealerships when driving or riding by just to get the extra 10% off (everyone knows that HD stands for hundred dollars,,, because everytime you buy somthing from Harley Davidson it seems like it is going to cost you at least $100) Well every dollar counts these days so it's worth my while to make my way into El Cajon. With this and the customer service I will be a long time customer to come!
Thank you El Cajon Harley,
Nick "
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By: Nick La Mesa, CA
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"My recent purchase of my Mirage Orange/Vivid Black Nightster was absolutley one of the best experiences I have had. Not only was it my first Harley, but Eric and the whole crew there treated me like a good friend. Special thanks to Tod and Jeff for the great deal and everything they did for me along with Jill who took care of the contract and payment. Kim was very helpful in helping me select a helmet and spent time with me to make sure I choose the correct one. Thanks also to Janet,Bryon, Derrick and Matt for their assistance. See everyone soon.
Keith
La Mesa, CA. "
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By: Keith La Mesa, CA
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"Hi Jeff:
Just to say hello from beautiful La Paz, Baja California Sur!!!... Hector
and I drove for 22 straight hours with bikes very secured, thanks to Matt/Todd and
the rest of the guys!..
Thank you again for all of your help!.. I'll keep in touch!.. take care and
have a nice weekend!
ruben"
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By: Anonymous La Paz
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"I bought my first bike from chuck H. in 1992. I all ways heard harley's leaked oil and were allways broke down. not by experiance! I Bought a used 87'sportster in 1991. rode it a year, love the feel and the rumble. sold it for more than i paid for it.Bought a 1992 heritage,road it untill the kids and house came along.then longing for the feel and rumble, i bought a 2003 100th heritage from El cajon harley.the in 2006 i moved up to a 2006 road king in 2006 from El cajon harley.Rode it year and unfortunately I hit a sand storm and it was totaled.so this time I rented a street glide and then a electric glide. i was in heaven!ordered and got a 2008 electric glide classic. "wow" what a motorcycle! note: In all purchases, el cajon harley gave me the best deal and treated me like king. When i went to the other harley dealers, they would not give me the time of day! I would not go any where else to buy a a harley motorcycle! thanks ECHD for being there when i needed you, paul p."
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By: Paul santee, CA
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"I must tell you that in my opinion ,this is the finest Harley-Davidson dealer in SoCal. my experience could not have been any better. The Sales Team was out of this world. Jeff, Rob and Jill made the entire transaction a true joy. Jill very patiently answered all our (my wife and mine) questions and made the finance a piece of cake. The guys in Parts : Cliff, Bryon and Derrick were very helpful, ensuring I was able to get everything I wanted to have put on and done to my new 2008 1200 Custom Sportster. Gracie in Service was an angel, getting everything lined up to get my bike serviced amd modified as I asked flawlessly and on time. I am so happy with my new bike it is scary. I would and will recommend this dealer (El Cajon Harley-Davidson) to all. Thank you Eric, you have an extremely effecient and professional team at your dealership. I will buy all my future parts and accessories from you guys. Well Done!"
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By: John Santee, CA
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"I have wanted a Harley for years. I've visited all of the dealerships in the San Diego area. I found El Cajon Harley to be by far the best. They treated like I was family from the start. I bought a 2008 FXSTC. What a great machine. Two weeks after the sale I go into the store and they greet me by name! "Mike how's the bike"! "Where have you been riding"! These people care about the product and the customer, not just a sale. Tod, Jeff, and Janet - what a team. I've never been treated so well. I wish these guys worked for me! You can go to other dealerships, but nobody will treat you or your bike better then these guys. One last thing, on my Birthday I didn't get a phone call from my two brothers, but I did from "El Cajon Harley". We need more people in the world like these guys."
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By: Mike Lakeside, ID
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"I drink a lot of coffee at the dealership, but finally put down that coffee cup and "yellow-tagged" the new '08 FLSTSB Crossbones on Feb. 7 and had the deal done on Feb. 8. This is a pretty special motorcycle. I'm a multi-brand cycle owner (20+ bikes over the years.) This new Harley pretty much eclipses them all. My first springer; gives a different ride than the traditional forks. That, with the "sprung solo seat" of the 'Bones, gives a very cushy all-day kind of ride. Lean angle is just fine for a bike of this class; the 'boards will gently touch down if you get 'er over enough. The new 96B motor is fabulous with spot-on fuel injection. Fit and finish of this machine is first class/world class.
My dealership experience is five stars; Eric, Jeff, Tod and the whole team will treat any buyer, whether returning or a new customer, with courtesy and respect. You won't feel rushed here, like at some other dealerships. By the way, I had a major service on my '02 FXDX Dyna there last week and the job was well done; bike was also washed and detailed. A recurring front brake problem was fixed. Two independent shops could not solve this problem, but ECHD was able to. Dealership is highly recommended. I wanted to ask if the "picture plaques" are still being sent out? I have one for the '02 Dyna...
Thanks,
John K., El Cajon"
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By: John El Cajon, CA
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"We, my wife Delilah and I, feel we were lucky to find El Cajon H-D. She was interested in a unique motorcycle that was flashy but useable and I was interested in getting some custom installation work done. She bought a FXDSE. I had my 1999 TLE sidecar installed on a FLHTCUSE. My wife was thrilled with her Screaming Eagle and I was thankful and appreciative of a very capable and professional team that installed my sidecar. I know it was a tedious job restoring my old sidecar to make it acceptable to install on a 2007 Screaming Eagle Ultra, but Paul and Matt made it happen. Just ask anyone at the Chilli cook-off what they thought of the rig.
We're from Florida, but the next time we decide to buy a new motorcycle, or if we need some major accessory or work done we will be at El Cajon Harley's door."
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By: George & Delilah Pensacola, FL
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"I was visiting San Diego for the winter and needed some servicing on my '03 Softtail Standard. Experience was enjoyable from the parts counter, the service manager to the Technician who serviced my bike. All were professional, respectful, and were just a pleasure to do business with.Truly enjoyable experience.
I look forward to returning to your location to purchase my next bike....hopefully soon.
Other dealerships should use yours as a model.
"
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By: Rick Redding, CA
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"I was very happy with the amount of attention I received from all the employees, even when I wasn't planning on buying a Harley yet. Everyone there was courteous and answered any questions I had. I'd been ignored at other Harley dealerships. Not here! I also appreciated receiving the same amount of attention after I bought the bike while just wandering the store, looking to see what else I might like to add to the bike. Very courteous and knowledgeable staff. I tell all my fellow riders and potential riders to check out El Cajon Harley for their next bike purchase."
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By: Pete Chula Vista, CA
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"I would like to thank all that made it happen for me, Jill, Todd,Eric your the best.thanks for the bow for my wife. You have a life member to ECHD"
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By: jim lakesie, CA
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"In addition to supporting the care and feeding of my two prior HD bikes through EC Harley, I recently purchased a 2008 Ultra Classic there. Everyone is always very helpful and friendly and treat customers with respect. When they feel they can help you get more out of your HD experience, whether Sales, Services, P&A or Motorclothes, they share their ideas in a positive way and with no pressure. This attitude goes beyond the sale, which is what impresses me the most."
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By: Darrell Lakeside, CA
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"I just want to say Thank you to the folks in the Service Department! They got my bike serviced and ready on the day before Thanksgiving and had it back to me by one o'clock. I left from the dealer and had plenty of time to get to my destination for Thanksgiving. My girl and I had Thanksgiving dinner in Chinatown, S. F. 1,265 miles later all I can say is it was a fantastic holiday road trip and it started at El cajon Harley! "
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By: Van El Cajon, CA
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"I've been a customer of Chuck's and El Cajon Harley since 1972; bought 5 motorcycles over that time period. Many accessories, engine parts and innumberable Tee Shirts. Some of my bikes were serviced in the 70's at ECHD even though I lived in Mission Beach. The service department is still my first choice when it comes to areas out of my ability.
The sales department is known for thoroughness, honest and follow through...their job is to make it easy to own a Harley.
The parts department is led by Cliff, whose encyclopedic knowledge never fails to amaze me, Bryon, Derrick, and Don are friendly and knowledgeable as well.
I could go on, but the statement "El Cajon Harley-Davidson is my dealer of choice for thirty plus years". Proud to be a customer!
Jim Shelton"
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By: Jim Santee, CA
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"an awesome experience."
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By: Albert Escondido, CO
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"I recently purchased my '07 Ultra Classic from El Cajon HD. Manager Eric Diaz has assembled a terrific staff. My bike was on time, as ordered, ready to go. The price was fair and exactly what I expected to pay. Jeff and Jill can answer any question you might have about your purchase. Cliff and everyone in the Parts/accessories Department is knowledgeable about any modifications or changes you might be thinking about. My bike has been serviced 3 times. It has always been clean, running perfectly and ready when promised. Thank you Gracie and Matt. Somehow, Tina, Kim, Janet and Delia in the Motorclothes Department always seem to know your wife's size in everything, and what her preferences are (in case you just remembered it is her birthday, your anniversary, etc.) They are the best! Although very competitive with other dealerships I'm sure, you get the feeling that this is a small town business. Everyone here knows your name and remembers it. They make you feel more than a customer. This is why I will only make my HD purchases here. Thank You "
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By: Charles Alpine, CA
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"I've bought two new bikes in the past 12 months, moving quickly from an 07 Sportster 1200 Custom to an 07 Electra-Glide Standard. Happy with my purchase of sportster and Quite satisfied with experience of my purchase of the E-Glide. Have found the staff to be helpful, considerate, not pushy, and they answered my dumb questions in a straight-forward manner. Parts has been really helpful and patient. Service has been magnificent in both Service and Upgrades. Overall, a friendly store with an obvious interest in retaining its customer base. I feel comfortable walking into the store, it's like stopping be to see old/new friends."
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By: Bob La Mesa, CA
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"My name is Joe Maresh, my wife and I were the people who drove away from your dealership on the 9th of this month with the two Vivid Black Street Bobs. We were in San Diego to go on a Cruise to Mexico and journeyed to El Cajon to buy some Tee Shirts. As we were entering the store, I saw an 07 Street Bob parked outside. As we entered, Corey came up and asked if there was anything he could do for us. I asked him what the out the door price was on the Bob out side. His reply was that the tagged price was the out the door price. I had priced the same bike here in Vegas and their price was no where close to yours. I asked Corey if he could print me out a quote and he said no problem. Upon returning to Vegas after the trip, I took your quote to both dealerships in the area and asked if they could meet it. Their answer was that they couldn't even come close, and they didn't seem interested in trying. I had bought two 2003 100th Anniversary Sportsters from these people, plus had all of the services and extensive work done there; but that did not seem to have any bearing on the situation. That made up my mind, I sold the Sportsters and called Corey to put a deposit on the Bobs. I can honestly say that the way your dealership does business and not the price was the primary reason that we walked into your store to buy Tee Shirts and two months later drove away with two 07 Dynas. It was also the primary reason that we had all of the extra work done by you and not at the dealership here after we got the bikes home (unfortunately its too far to drive to get the services done there). Corey is an excellent asset to your dealership. He kept us informed every step of the way, and everytime I asked him if something else could be done, his answer was always the same, sure-no problem. I was a resident of San Diego for 31 years before relocating to Las Vegas, our daughter still lives in Alpine. She is the Service Manager at Mossy Ford, and she commented more than once on the fact that she had never seen anyone with the level of customer service that she observed at your dealership. She was with us when we closed the deal and picked up the bikes. You can count on the fact that whenever anyone asks where we got our bikes or we overhear someone talking about buying a bike, your dealership will be brought up and why we made the trip to buy from you."
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By: Jan & Joe Las Vegas, NV
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"Just purchased my first Harley FY-08 FLHRC Road King Classic, and all I have to say is thanks. Although not a tough sale, Jeff is sales was great with making the dream a reality. He worked the numbers so everything fit into place. The entire staff treated me like family. Thanks for making the dream come true.. See you all on the road."
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By: Tom Spring Valley, CA
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"I recently purchased a 2007 streetglide from you guys. I have to say that prior to, during and after the sale your staff was by far the best group I have dealt with throughout my many Harley / chopper purchases. First off, your sales manager was able to get me a great deal on the bike going through the military purchase program. Secondly, upon initial inspection of the bike I guess your techs found a tiny nick on the front fender. I would have never noticed it. Anyway, about a week after I got the bike I received a call from your folks saying the new fender was in. I didn't even know there was a fender on order. A lot of dealerships would have not ordered it until the buyer noticed the nick and requested a new fender. The new fender is now on the bike. And lastly, yesterday I received the picture/plaque from you guys with a pic of my bike, VIN, and my name on it. Very cool!!! The Marine Corps emblem was a super nice touch. Most dealerships send a thank you card, if anything. In closing I would just like to say, thanks for making my purchase fast, easy and stress free. Keep up the good work.
Keep the shiny side up!!
Sincerely,
Steve
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By: Steve San Diego, CA
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"I want to thank all of the El Cajon Harley personnel. My first Harley purchase (07 Fat Boy) was a seamless and pleasurable experience. From the moment I met Jill and Jeff, I felt like I was part of their Harley Family and I was dealing with a professional and knowledgeable staff. I will recommend El Cajon Harley to all. I look forward to more dealings in the future."
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By: Wayne San Diego, CA
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"I am quite happy with my Harley. From the time I walked into your dealership, I felt as though I was important as an individual and not looked at as a dollar sign. All areas of El Cajon Harley Davidson have exceeded all my expectations. Pleasant surprises such as the personalized picture of "my Harley" given to me by the dealership have come totally unexpected buy welcomed. "
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By: Donald Spring Valley, CA
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"I want to thank you for making it possible for me to take part in the "Give Your Heart to Kids" ride. You and your staff did a great job gearing me up the right bike, Janet outfitted me with the jacket, gloves and helmet and it was great having Rob as my wingman on the ride. All three were the utmost in professionals.
It was a great time for a great cause on Saturday. You should be proud of how your store was represented. Thanks for supporting the event, and thanks again for making it possible for me to ride. I received a lot of compliments on the Dyna Street Bob. I will be happy to recommend El Cajon Harley to anyone who asks
Sincerly,
John"
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Join our
E-Newsletter Check out El Cajon Harley-Davidson to teach you to ride! We are partnered with the Pacific Safety Council to offer Basic Riders Courses held here at El Cajon Harley-Davidson. Call Sales for information (619) 444-1123. We'll have you riding in no time!
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